My Love-Hate Relationship with LinkedIn

I joined LinkedIn soon after graduating undergrad in 2009 at the encouragement of my college mentor. She said it would be a great way to connect with professionals, and preferred it to Facebook for networking. So I signed up, filled out a profile (replicating my resume) and thought, now what? At that time, the site was clunky at best, and difficult to navigate. Being a recent graduate and LinkedIn being a virtually unknown site in 2009, I didn’t have many others to connect to but classmates (who at the time still hadn’t found their careers yet) and less than a…

How to use Pinterest to Promote Your Brand

Not too long ago, a “pin” on Pinterest became a topic of discussion for myself and a friend. It went like this: Me: “I saw that you pinned the hairstyle I pinned the other day.” Her: “I did? That was yours?” Me: “I pinned it off of a hairstyle site I found online.” Her: “You did what? How do you even do that? I usually just re-pin what everyone else pins.” Last week, I wrote about whether or not businesses should use Pinterest to promote their products or brand. Let’s say you’ve decided Pinterest is worth the effort. How does…

Should You Use Pinterest to Promote Your Business?

As a very visual person, I always wanted to create collage boards of different goals, quotes, and style ideas. Unfortunately, I was always too distracted by school and other projects to ever complete one. So, imagine my delight when Pinterest first popped onto the scene (or you can read my excitement about the site back in 2011). For the past two years, I’ve used Pinterest for personal use and to “pin” articles for my work. Businesses have scrambled to use the still-burgeoning site to promote their businesses and products. Some have succeeded. Some have failed. Why has it worked for…

How to Track (and Attract) Social Media ROI

This week, our readings for class included thoughts on how to track return-on-investment (ROI) with social media. What does that mean exactly? Well, it turns out that even the social media “experts” are conflicted on what ROI looks like for social media, how to achieve that, and where that is headed. Our Mashable article lists 5 ways to track ROI: Coupons and Offers:  You can utilize coupons and offers through the “Offers” option on Facebook for example, which can be tracked via barcode or online redemption code.  This automatically shows how many opt in, and how many redeem. Call Tracking…

Does PR “Own” Social Media?

Is social media a function of public relations? Or something else? This week for class, we reviewed two articles—The Impact of Social Media on PR and Analyzing the Impact of Social Media. Our first article examines the role of social media in public relations. Several agencies were interviewed about their opinions about the state of social media in relation to public relations, and whether or not they believed that the “tools” in the PR toolbox lend themselves well to handling social media. How has social media changed PR? Nigel Ferrier of Optimise PR reiterates in the article the fact that…

Edelman Presentation: “When All Media is Social”

The late Richard Edelman(CEO of Edelman Worldwide) recently produced a presentation on how communication is changing, titled “When All Media is Social: Navigating the Future of Communication” (Available here: http://www.slideshare.net/EdelmanInsights/richard-edelman-academic-summit-keynote-address2#). The presentation hit on a few key points about how things have changed, even just in recent years, and how communications professionals can move forward. Edelman mentions that now is a better time than ever to be in public relations. The public has a growing distrust for institutions (i.e. governments and businesses), but–according to Edelman–PR teams can counter that by creating communities and thought leaders. Edelman lists five media trends…

Like a Hurricane (Sandy)

It’s taken me years to come to terms with my name. Being a product of the  ’80s, I was the only one in my classes christened with a name whose popularity peaked in 1960. With my sand-colored hair and freckles, I’ve always been told that I simply “look like a Sandy.” (Technically, my given name is Sandra–but Sandy stuck.) Over the years, I’ve come to accept that my name is unique, especially for my age group.  For some, I’m the only Sandy people know–which means I can make the name my own. Which is awesome…until a tropical cyclone hits the Atlantic….

What’s your REAL Klout score?

There’s been a lot of buzz lately about Klout, the newest way to “measure” online influence. Klout tracks all interaction on your social media networks (Twitter, Facebook, LinkedIn, and more) and assigned you a number from one (basically non-existent) to 100 (basically perfect—Justin Bieber has a perfect Klout score, for example). Klout offers “Perks” and free swag from vendors to those considered to be influential in certain topics, some employers are now hiring based on Klout scores and Klout recently released an iPhone app that allows users to stalk their score on the go. Many scoff at the actual relevancy…

What is a Customer?

“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.” ― Mahatma Gandhi

What’s Your Strength?

Fall semester has started, and I’m excited to have Bruce Hetrick, former local PR agency owner (and public relations guru) as my instructor for my Campaigns class. This class is the last class in a series of public relations campaign classes, and is where we’ll put our valuable PR research and planning knowledge into action. I love the class so far. Because it’s so relatively unstructured, it feels more like a real PR agency than a public relations course (which is refreshing). Last week, Bruce had us take the Clifton StrengthsFinder 2.0 quiz, and then each person with those strengths…